Feature Article: Four critical components of your TAS’s staffing matrix

Feature Article: Essential self-assurance systems and processes for RTO’s

You need to identify in your RTO’s training and assessment strategies the relevant trainers and assessors including any third parties involved in the delivery of specified training products on your scope of registration. The following advice provides some important considerations for RTOs to be aware of when developing TAS’s so you can evidence that you have suitably qualified and experienced staff allocated to delivery of all units of competency. 

Qualifications of staff:

Your TAS’s staffing matrix should list the trainers and assessors who will provide training and/or assessment for each unit of competency identified for the training product. This will ensure your RTO can evidence that you have suitably qualified trainers and assessors for all training products on your scope of registration. The staffing matrix can be part of the TAS or another external document or system referred to in the TAS. Be sure to list each staff member involved in the training and/or assessment in the staffing matrix against each unit of competency, confirm that they are current and reference any supervision arrangements in place for staff not fully qualified. It is important for your RTO to be able to evidence that you have sufficient trainers and assessors for the numbers of students in the cohorts you are delivering to (or intend to deliver to). If you are delivering training products where you only have one suitably qualified trainer and assessor on staff that may be a risk for your RTO and potential non-compliance should they leave your organisation

Supervision of trainers without training and assessment credentials:

If you have trainers who do not hold the required training and assessment credentials and are currently on a supervision agreement while they are achieving them you must identify this in your staffing matrix. Ensure that the arrangements in place are clear and what role they are playing in the delivery of the training product is identified. Include a reference to where the supervision agreement for the trainer is located in the TAS.

Staff records:

The information included in your TAS’s staffing matrices must correlate with the records in your RTO’s trainer and assessor profiles. The units of competency allocated to the staff must be accurate and trainers and assessors must have appropriate competency and currency evidence on file for all units listed against them on matrices in these strategies.

Recording this evidence at a unit of competency level ensures any specific requirements are met and allows your RTO to use staff appropriately.

Updating information: 

RTOs should ensure matrices are updated when changes are made to delivery staffing arrangements. Your TAS’s should be updated each time trainers and assessors enter or exit your organisation to reflect those changes and they should accurately reflect the appropriately qualified staff who are currently delivering the units of competency listed.

Other feature articles:

How to create a compliant training and assessment strategy (TAS)

Why you need to conduct regular quality checks of your training and assessment strategies and practices

FAQs about trainer and assessor competency and currency

How to document trainer and assessor equivalence of vocational competency requirements that will pass audit

How to effectively deal with non-compliances in trainer and assessor files

Easy ways to determine if a trainer or assessor is vocationally competent

Five essential tips for evidencing trainers vocational currency     

References:

https://www.asqa.gov.au/standards/training-assessment/clauses-1.1-to-1.4-2.2

https://www.asqa.gov.au/resources/general-directions/resourcing-requirements-initial-registration-or-change-scope

https://www.asqa.gov.au/resources/faqs/training-and-assessment

https://www.asqa.gov.au/resources/fact-sheets/meeting-trainer-and-assessor-requirements